OHANA Vet Services
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Book an Appointment or Send an Inquiry

Visits are by appointment only. Please answer the questions in order. The next question will change depending on what you choose.

Is this your first visit to our clinic?

What can we help you with this time?

Please choose what you would like to discuss at the house call

Please choose the closest option

You can choose more than one. If none of them apply, please choose "Other".

Please choose the session format

In every format, you can write up to 3 questions in advance. For in-person and online sessions, additional questions are also welcome within the session time on the day.

Tell us about yourself and your pet

Please fill in what you know.

Has this pet visited our clinic before?*
Species*

Please enter either the date of birth or an estimated age.

Sex*
Spayed / neutered*
kg

Please fill in what you know. If your pet weighs 20 kg or more, please weigh them at home before filling this in.

Please tell us what you would like to discuss and your preferred date and time

A short note is fine. We will ask for details in the questionnaire and at the visit.

Preferred date and time

Please choose one date and time that suits you. We will keep your choice as a request and contact you after checking.

If you would like an appointment for today, please contact us by email or phone.

Please tell us about the situation and your questions

Online and in-person sessions are 30 minutes each. The session is held within that time. Depending on the time available, we may not be able to answer all of your questions.

If a question is only a single phrase, the animals may not be able to understand it and we may not be able to give an accurate answer. Please also tell us about the situation and background.

We will arrange the date with you and confirm it when we contact you.

Please send two or three photos (recent ones if possible; for a pet who has passed away, photos from before). You can find out how to send them on the screen shown after you submit your request.

What would you like to order?

Type of product*

If you do not know the name, please enter what you know.

For food, please enter the number of items. For a refill of medicine or supplements, please enter the period you need, such as "1 week's supply" or "1 month's supply".
* Depending on the type of medicine and your pet's condition, an examination may be needed before it can be prescribed.

Pickup is available 10:00–12:00 and 13:00–17:30. Tuesdays (closed days) and other days off cannot be selected.

If your date falls on a day off, we will arrange another date with you when we contact you.

If you would like to pick up today, please contact us by email or phone.

Select a product and enter your pet's current weight

Product*
kg
Once you enter the product and weight, the size that matches the weight will appear here.
Quantity*

A six-month box costs the same as five individual monthly doses.

Your pet's heartworm prevention history

Your pet needs an examination and a heartworm test

If it has been 4 months or more since the last dose, or if you do not know when it was, preventive medicine cannot be purchased through this form. Please book an examination first.

Even when a rapid test is negative, there may be an occult infection (a condition in which adult worms live in the heart or lungs but microfilariae (larvae) cannot be found in the blood). A repeat test will be needed after 4 months.

The details you've already entered will be kept.

Please confirm all four statements below

You can go on once all of them are checked.

Current weight
Selected product
Size for your pet's weight

Is there another pet coming with you?

You can add a pet who is coming with you. The added pet can also choose an examination, consultation or purchase.

Please check your answers

If you want to change something, use "Back" to return to the previous screen. What you have entered will not be lost.

Please check your email for our reply
  1. Your appointment is not confirmed until you receive a confirmation email from info@ohanavet.services.
  2. Please add this address to your contacts or safe senders list to help ensure you receive our emails.
  3. If you do not receive a reply within 2 business days, please check your spam or junk folder, or call us at 050-5805-8975.

Reference number

If we need more information, we will send you a detailed questionnaire afterward.

Please check your email for our reply
  1. Your appointment is not confirmed until you receive a confirmation email from info@ohanavet.services.
  2. Please add this address to your contacts or safe senders list to help ensure you receive our emails.
  3. When you receive your confirmation email, please reply to let us know you have read it. A short message such as "Confirmed, thank you" is enough.
  4. If you have not received a reply within 2 business days, please check your spam or junk folder. If you still cannot find our email, please call us at 050-5805-8975.

Availability calendar

○ Available / Days that are booked and closed days are blank or show the event name.
The calendar is only a rough guide. Details will be confirmed after you submit the form.