OHANA Vet ServicesGeneral Veterinary Care
For vaccinations, health checks, skin, ear or digestive concerns, and other general veterinary care.
Some things a clinic never sees —
they live in everyday life.
"My pet gets so nervous at the clinic."
"This is what they are like at home."
At home, it is easier to see your pet's usual expressions and behavior.
Meals, bedding, daily movement, and interactions with family.
Clues to your pet's health can be found in everyday life.
We provide care at home for pets who have difficulty traveling, pets who are anxious at the clinic, and senior dogs and cats.
From senior and palliative care to acupuncture, Kampo herbal medicine and nutritional therapy,
as well as preventive care, blood draws and procedures — all in familiar surroundings.
House calls that combine Western medicine with Eastern medicine and nutritional therapy, caring for your pet within the context of their whole life at home.
Relaxed
Even pets who dislike the clinic relax in familiar surroundings, so they can be examined calmly at home.
Whole Life
Because we can see the living environment and daily routine, we can spot the underlying factors behind an issue.
Integrative
We combine Western medicine with acupuncture, Kampo herbal medicine and nutritional therapy to tailor treatment to your pet.
End of Life
From palliative care for senior dogs and cats to their final moments, we stay close to your family and support that last precious time.
The value of a house call is noticing the causes hidden in daily life — the ones an exam room never shows.
Slipping on hardwood flooring can strain the joints and create muscle tension.
We can check on the spot whether bowl and bed height, room temperature, and daily movement paths are affecting symptoms.
Taking into account how the family interacts and what your pet eats, we can suggest improvements suited to them.
A list of care available at home. Whether a given procedure can be performed is decided after examination.
Because equipment and staffing on a house call are limited, some tests cannot be performed. If we judge that more advanced testing or treatment is needed, we will refer you to an appropriate facility. When bookings are busy, we may not be able to visit right away.
If even one of these applies, please consider a house call.
Book
Let us know your area, your pet's symptoms, and your preferred date and time by email. Visits are by appointment only.
Pre-visit consultation
We ask about symptoms, goals and history, then let you know whether we can help, the travel fee, an approximate cost, and scheduling.
We visit your home
We arrive at the agreed date and time and proceed with your pet's comfort in mind.
Examination & testing
We examine your pet, perform any needed tests or treatments, and assess their condition including the living environment.
Treatment & prescription
We suggest treatment and medication suited to your pet, and discuss a plan for ongoing care.
Checkout
After the consultation, we complete checkout and, as needed, guide you on the next visit and care at home.
Based in Kadena Town, our travel fee is calculated by actual driving distance. All prices include tax.
For destinations beyond 30 km, individual quotes are also available.
* A surcharge applies due to traffic conditions and scheduling.
* Where paid parking is used, the parking fee is charged at cost.
* Standard hours are 10:00–18:00. For same-day visits, 17:00 is the latest possible start time.
The travel fee is calculated by actual driving distance. Expressway tolls are billed separately at cost; for distant areas or outlying islands, please consult us in advance.
We recommend the most suitable type of care based on your pet's symptoms and your goals. If you are unsure which option to choose, tell us about your concerns when booking.
Start with the option that best matches what you are looking for.
For vaccinations, health checks, skin, ear or digestive concerns, and other general veterinary care.
For chronic concerns, senior care, Kampo herbal medicine, acupuncture, nutrition guidance, or a review of your pet's current treatment.
Options may also include homotoxicology and organotherapy. Treatment is individually tailored and adjusted as your pet's constitution and condition change.
First visit: detailed review of overall health, constitution and history
Follow-up: review changes and adjust the treatment plan
We review blood test results, hair mineral analysis, diet and lifestyle together, then provide a written summary and direction for ongoing care.
A detailed analysis provided together with a consultation.
Consultation fees are separate from the travel fee. Testing, procedures and medication are charged separately.
* We allow approximately 45 minutes for a first Eastern and integrative medicine visit so we can carefully review your pet's constitution and history. Additional time may be charged at ¥2,200 per 15 minutes.
All prices include tax. Testing, procedures and medication are charged separately.
Please review the details below.
It depends on our schedule, but booking by the day before is the surest option. If our schedule is open, we can accommodate a next-day request. Same-day visits are possible when there is availability, though depending on the symptoms we may not have the necessary medication in stock. We do our best to meet your preferred date, so please get in touch first.
Yes. If you need to change or cancel your appointment, please contact us by email as early as possible. Because we operate by appointment only, we reserve dedicated consultation time for each patient. A cancellation fee may apply to last-minute cancellations or no-shows. Repeated changes or cancellations may result in our being unable to accept future bookings.
Yes. In addition to house calls, we also see patients at the clinic (by appointment).
We serve all of Okinawa Main Island, with a focus on Central Okinawa around Kadena. Please see the fee table for details.
It helps if you can provide a space to park. If that's difficult, please let us know in advance. If we use paid parking, the parking fee will be charged at cost.
If you prefer, we can see your pet at the entrance. A yard may not be possible depending on the weather, and in a yard or garage we can only perform simple procedures such as vaccinations. Acupuncture and body work for bedridden pets can be done at the entrance, but not in bad weather, heat or rain — in those cases, please arrange an indoor space.
In ordinary weather, yes. During storms such as typhoons, we may reschedule for safety.
It varies with the tests and treatment involved, but if you ask us in advance we can give you a rough estimate.
Of course. Signs that seem minor — "a bit low on energy," vomiting, diarrhea, red or itchy skin — often turn out, on examination and testing, to be conditions that need prompt treatment. Please don't hesitate to reach out.
We perform weight and temperature checks, a full physical exam, and urine and stool tests as appropriate for your pet's breed and age. Blood draws are also possible (we'll ask the family to help with gentle restraint). We're happy to provide vaccinations and advice for newly adopted pets. * Imaging such as X-rays and ultrasound cannot be done on a house call.
Yes. We adapt our approach to each pet, including non-insertive (contact) acupuncture. We'll proceed as gently as possible for anxious cats too, so please rest assured.
If you'd like, we're happy to discuss training and behavior during a house call. Our veterinarian is also a JKC-certified trainer and can advise on how to hold the leash and on handling (we do not provide specialized training such as for police dogs).
For pets for whom the trip itself is stressful, we can discuss supplements or Kampo herbal remedies that support relaxation (depending on pre-existing conditions, some may not be prescribable).
Absolutely. Please share any test results from your primary vet and any medications currently prescribed.
Yes. We help with end-of-life care and provide guidance and support for it. We stay close to your pet through the calm time they spend at home.
Our house calls are for dogs and cats only.
Generally we ask the owner to hold their pet (we'll also ask the family to help during blood draws and similar). If your pet tends to struggle, or you're unsure about restraining them, please let us know in advance.
We do not offer nighttime house calls. Standard hours are 10:00–18:00, and for same-day visits 17:00 is the latest possible start time.
We issue an itemized statement after the visit, which you can submit to your insurance provider. If you need a receipt, please ask us in advance. For details, please check with your insurance provider.
We're sorry, but surgery cannot be performed on a house call. We also cannot handle emergencies, as we lack the full facilities of a clinic and travel takes time. In time-critical situations, we recommend visiting your nearest animal hospital.
Care may be difficult when the situation is urgent and a fully equipped clinic is more appropriate, when hospitalization or in-clinic boarding for treatment is needed, or when a pet is so aggressive that no one can safely restrain them.
Please reach out by email.
It helps things go smoothly if you let us know your area, your pet's symptoms, and your preferred date and time.